I plug my iPod in at least once a day to sync it. I would like this to be seamless, but it is far from being so. About half the time my iPod does not show up in iTunes, and I need to quit and relaunch iTunes. This is a pain. More of a pain though, is when iTunes shows me this dialog box:

In case you’re wondering, I “set up” my iPod about 6 months ago. When this dialog comes up, I have a routine which includes hitting ‘Cancel’ and then going into the iTunes options under iPod and resetting things like “Enable disk use” and resetting all the Photo options, and turning on the syncing of Contacts and Calendars. Again.

This is getting painful as hell. My user experience is suffering! Any iPod geeks know of a cure? (Yes, I’ve run the iPod updaters Apple ships to me through Software Update. Any other ideas?)

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When a potential customer fills out a form and submits it, they might make a mistake. Hey, it happens, but that’s why your web developers wrote code that will send the form back to the potential customer with a message kindly telling the user what field was missing or filled out incorrectly. When we say kindly, what we mean is that an average human, not a web geek, can understand the language. Good: “The username you selected is too long, please choose a shorter one.” Bad: “ERROR: user_id too long!!!” Which message would you rather see?

I’m also sure your developers took the time to make sure they pre-populated the fields the potential customer filled in correctly so they are not forced to fill them in again. Not just the text fields, but the radio buttons, checkboxes, drop-down lists, textareas, etc. You’d be surprised how many developers don’t do this. Yes it’s extra work, but who would you rather to do the extra work, your developers, or your potential customers? (Hint: The developers should only have to do it once.)

Make things easier for your potential customers. Hopefully this will change them into satisfied customers.

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